We'd love to hear from you. Whether you have questions, feedback, or need assistance, our team is here to help.
Contact Information
Get in Touch
Email:
support [at] flevv.com
Business:
Xplora Technologies
Billing Label: FLEVV
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM IST
Saturday – Sunday: Closed
Response Time:
Within 24–48 hours on business days
Quick Help
Before reaching out, you might find answers here:
- 📚 Help Centre — FAQs and guides
- 🔒 Privacy Policy — How we protect your data
- 📋 Terms of Service — Service agreement
- 💰 Refund Policy — refund within 7 days of your first purchase of each product
What You Can Contact Us For
- Technical Support: Issues with your account, app functionality, or features
- Billing Inquiries: Questions about plans, payments, or invoices
- Feature Requests: Suggestions for new features or improvements
- Refund Requests: Refund within 7 days of your first purchase of each product. Repeat purchases of the same product are not eligible for a refund. Email support@flevv.com with the subject "7-Day Refund Request"
- Business Inquiries: Partnerships, collaborations, or bulk licensing
- Data Privacy: Questions about data handling and GDPR rights
- General Feedback: Share your experience and help us improve
Social Media
Follow us on social media for updates, tips, and announcements:
- 📘 Facebook: @flevvapp
- 📸 Instagram: @flevvapp
- ▶️ YouTube: @flevvapp
- 🐦 X (Twitter): @flevvapp
- 🎵 TikTok: @flevvapp
- 📝 Tumblr: @flevvapp
Business Details
Legal Entity: Xplora Technologies
Billing Label: FLEVV
Primary / Support Email: support@flevv.com
Privacy Inquiries: support@flevv.com
Data Protection Officer: support@flevv.com
Grievance Officer
Grievance Officer: support@flevv.com. Grievances are acknowledged within 48 hours, and we aim to resolve them within one month.
Address
Xplora Technologies,
GLOBAL247 Peters Nine, Idukki Rd,
Thodupuzha, Kerala 685584, India